
At Consol Blinds & Homes, we are committed to providing exceptional customer support and clear communication before, during, and after every purchase. Our team is here to help with product inquiries, order tracking, installation guidance, or after-sales support.
We aim to respond to all inquiries within 1–2 business days. For urgent issues such as order amendments or delivery concerns, please contact us during business hours for faster assistance.
Your feedback helps us improve. If you’re not satisfied with a product or service, please reach out via email or phone. Our team will review your concern promptly and work toward a fair resolution in line with Australian Consumer Law.
If your purchase was made through a third-party marketplace (such as eBay), please contact us through that platform’s messaging system for order-related inquiries. This ensures that all communication and resolutions comply with the marketplace’s policies.
We strive to deliver outstanding service and stand behind every product we sell. Whether you need help choosing the right blind, tracking your delivery, or resolving an issue, our friendly team is always ready to assist.