Consol is proud to extend a5 Year Warrantyon all of our home furnishing products. All custom-made products are warranted to be free from manufacturing defects in materials and workmanship. This warranty includes all materials (eg. Chain Drives, Aluminium Tubes), mechanisms (cord locks and tilts gears) and components (brackets, wands, caps, etc.) In the event the product is found to be defective in materials or workmanship, or we have made the product at incorrect measurements than what you supplied – we will, at our discretion, repair, or replace the product.
What are not covered under warranty
Abuse, accidents and improper-use;
Normal wear and tear;
Alterations or improper installations;
Freight, removal and re-installation costs;
Over exposure to the elements;
Natural minor fading over time; and
Improper cleaning and use of chemical
Please note: We have tried our best to make picture as close as in original packaging, colour may slightly vary due to different monitor settings.
In the unlikely event that you are not 100% happy with your purchase or description of the item is not to advertising specifications, we will accept returns within 10 days after buyer receives it. All returns must be folded in their original packaging and re-sellable.